If you ever implemented the HP Storageworks Management Pack for System Center Operations Manager 2012 then you will find that it needs some improvements. Beside the missing monitor alerts and the view properties there is one other topic: it would require a better documentation about the prerequisites on the monitored systems.
I have recently implemented the HP Storageworks MSA Management Pack which is one part of this Storageworks solution and followed Chiyo’s blog to do the initial configuration. But I had problems to connect some MSAs to the Management Server (Error: “Unable to connect to the remote system” in the HP Storage Management Pack User Configuration Tool) and there was nothing in the Management Pack documentation about how to fix it.
Here is what I found out, what was missing:
- The Firmware had to be updated (Firmware TS240* or later is required for SMI-S)
- SMI-S unencrypted had to be enabled (new setting in the newer Firmware)
- The monitoring user (which you enter in the HP Storage Management Pack User Configuration Tool) needs SMI-S access permissions.
With that the error went away and SCOM started to monitor.
I hope this helps you too.